Customers message you right inside your product. The message arrives in your Slack channel — or Telegram, WhatsApp, Email — instantly. No inbox. No ticket. Just a conversation where your team already lives.
One click on the floating button opens your branded support panel. They see the available channels: Chat, Bug Report, WhatsApp, Email.
No login required. The user types their message and hits send. FeedBeeky captures their current page URL, browser, and device automatically.
Your team gets a formatted notification in the designated channel. Reply there directly. (Two-way chat is on the roadmap — your reply will appear back in the widget.)
The biggest reason live chat fails in small teams: nobody monitors a separate inbox. FeedBeeky routes conversations to the tools you already have open. Slack for most teams. Telegram if you prefer. Both simultaneously if you want.
Add FeedBeeky to your hive in 5 minutes. No backend required.